Legal Notice

Privacy and Cookies

Register on our site

In order to use Terramax digital services, we request that users register by filling in certain details online. We call the data that the user enters in the boxes relating to name, company, address, e-mail address, and telephone number "registration data".

Contact details

If you have any questions about this after reading our privacy statement or if you wish to contact us, you can do so via the contact details below:

Contact: Terramax BV, Tongersestraat 94, B-3740 Bilzen
E-mail: info@terramax.be
Ondernemingsnr: 0764.657.829

Why do we process personal data

Your personal data will be processed by Terramax for the following purposes and legal grounds:

  • To participate in Terramax's activities; (execution agreement)
  • Sending newsletters and invitations. (consent of data subject)

We only use the collected data for the purposes for which we obtained the data.

Provision to third parties

We may provide the data you provide to us to third parties if this is necessary for the implementation of the purposes described above.

For example, we use a third party for:
Taking care of newsletters and invitations.
We never pass on personal data to other parties with whom we have not concluded a processing agreement.

We naturally make the necessary agreements with these parties to guarantee the security of your personal data.

Furthermore, we will not pass on the information you provide to third parties, unless this is legally required and permitted. An example of this is that the police requests data from us in the context of an investigation.

In such a case, we must cooperate and are therefore obliged to provide this information.

We do not provide personal data to parties located outside the EU.

Retention period

Terramax stores personal data for a maximum of 5 years after last use for the purpose for which it was provided or required by law.

Data security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;

All persons who can take cognizance of your data on behalf of Terramax are bound by confidentiality.

We have a username and password policy on all our systems;

Your rights regarding your data

You have the right to inspect and correct or delete the personal data we have received from you. At the top of this privacy statement you will find how you can contact us. You can also contact us via the contact page of our website.

You can also object to the processing of your personal data by us or by one of our processors.

You also have the right to have the data provided by you transferred by us to yourself or directly to another party on your instructions. We may ask you to identify yourself before we can comply with the aforementioned requests.

Use of cookies

During a visit to our website, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us immediately.

You always have the right to file a complaint with the Privacy Commission, which is the supervisory authority in the field of privacy protection.



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